Classification Principles for Websites that Aim to Maximize Usability
Categorizing essentially consists of grouping like items together (classification) and assigning good labels to those groups (labeling). If it is going to be effective, categorizing needs to be done...
View ArticleUsability, the Core Philosophy of Good Web Design
This is a document I wrote while at Desiring God to summarize our usability philosophy in about 15 principles. Web design is about far more than the graphic look of a page. It pertains to how the site...
View ArticleWhat Makes a Website Effective?
The redesign of any ministry website presents the organization with an incredible opportunity. It is an opportunity to serve the body of Christ by providing abundant and easy-to-access content and an...
View ArticleHow the Gospel Should Shape Your Web Strategy, Not Just Your Web Content – My...
Here’s the message I gave at the Christian Web Conference on “How the Gospel Should Shape Your Web Strategy — Not Just Your Web Content”: Here are some of the things I talk about: A few words on my...
View ArticleUsability and Design Principles for Ministry Websites
This is a document I initially created while at Desiring God bringing together all of the core principles for making websites usable. In that sense, this is the most comprehensive collection of...
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Steve Krug on Usability
Here’s a great presentation on usability by Steve Krug, the foremost expert on the subject by far. The focus of this presentation is on the importance of user testing. Most of the time, user testing...
View ArticleWhy Most Websites Are Hard to Use — And What to Do About It
This is an excellent post at Challies.com by my friend Matt Heerema. Most websites are hard to use because the designers paid insufficient attention to information architecture. Information...
View ArticleThe Meaning of Usability for Ministry Websites – Why It Matters and How to Do It
Note: Building on Matt Heerema’s post on the importance of usability for good websites, I’m posting this document, which was originally created to outline the usability strategy my team and I developed...
View ArticlePractical Usability: Why Most Websites Frustrate Their Users and How to Make...
This is my message from the Biola Digital Ministry Conference 2012. First I discuss why usability matters (giving both the practical case and the biblical case, which is very interesting). Then I go...
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